Customer Feedback

We have developed and manufactured this solution in conjunction with our excellent partner, EMP Technical Group of Westfield, Indiana.  They have worked tirelessly with us on this project over the past year.  Their scanning expertise and experience have been invaluable.

Paying for great service is a breath of fresh air…it’s paying for crappy service that gets really old.

I gotta tell you, everyone here is VERY grateful for the simple solution.

That simple solution pays for the service call in about a week of wasted time and labels, doing things as we’ve always done.

I truly appreciate the no-charge offer…that tells me a lot about your company. Excellent customer service is a rare thing anymore.

They are always quick to meet my needs and see that all orders are filled in a timely manner.

Easy to use, good customer service.

Great service, responsive, quick delivery.

Thanks for working with us on this and for your patience.  This implementation was anything but a straight line but, now that it’s been working for a while, the results are well worth it.

I am sending this email as a humble note of appreciation for the wonderful support provided by your Service Technicians during these past few weeks. Aside from being readily prepared and active from the first day, they have gone above and beyond the call of duty to support our print and apply project. We are very grateful for the time and help they gave our site. Even after leaving our site, they have been available and ready to help whenever we have needed it. This continued support, along with their strong understanding of the equipment, had ensured a smooth and successful installation. We truly commend their determination and passion for the job.

I just wanted to tell you that your guys have been doing a heck of a job here. Very pleased with their level of customer service and responsiveness. Both are very professional and personable as well.

I wanted to take the time to compliment your company.  Every single person I have interacted with has been an absolute joy.  Your service is extremely prompt, always professional and accurate.  The knowledge of your support staff is great, and they are very friendly while helping.  I’m very happy to have found EMP!

It was a pleasure working with EMP. They addressed all of our startup issues very effectively and in a timely manner. Implementation of the requirements for our products has gone very smoothly in a large degree due to the expertise and diligence of the EMP staff.