Customer Feedback

I am sending this email as a humble note of appreciation for the wonderful support provided by your Service Technicians during these past few weeks. Aside from being readily prepared and active from the first day, they have gone above and beyond the call of duty to support our print and apply project. We are very grateful for the time and help they gave our site. Even after leaving our site, they have been available and ready to help whenever we have needed it. This continued support, along with their strong understanding of the equipment, had ensured a smooth and successful installation. We truly commend their determination and passion for the job.

I just wanted to tell you that your guys have been doing a heck of a job here. Very pleased with their level of customer service and responsiveness. Both are very professional and personable as well.

I wanted to take the time to compliment your company.  Every single person I have interacted with has been an absolute joy.  Your service is extremely prompt, always professional and accurate.  The knowledge of your support staff is great, and they are very friendly while helping.  I’m very happy to have found EMP!

It was a pleasure working with EMP. They addressed all of our startup issues very effectively and in a timely manner. Implementation of the requirements for our products has gone very smoothly in a large degree due to the expertise and diligence of the EMP staff.

It’s refreshing to have someone as responsive as you in today’s business world. Seems like many vendors we work with are unresponsive which is mind boggling. Thanks for being awesome.

Nice to see Customer Service again in this day and age and someone watching out for us “little guys”.

While still fresh in my mind, I want to thank you and your group for the support I have received from you.

Top-notch when it comes to customer service.

Thanks to your quick supply of our order for BarTender Labeling Software and labels, we were able to successfully complete a rush job that had a tight schedule. You guys are the best!

Thank you for dispatching a technician so quickly. He did a top-notch job and we have redeployed that printer.

We received excellent service from your technician yesterday. He was very knowledgeable and helpful. Our problem is solved. Thanks so much!

Thank you for your assistance. Now that is true “Customer Satisfaction”.